Sound Byte Control FAQ

Here's the set by step instructions to configuring Sound Byte Control and. Sound Byte.

Run your copy of Sound Byte. Please download a copy of Sound Byte if you don't already have one. Be sure to drag some sound files into the rack.

Run Sound Byte, and select Set Remote Port... from the Edit menu. You will be presented with a window like this:

You'll need to enter in a port number. It must be larger than 1024, and not in use by any other server software on your computer. We find that 3456 usually works well. Take a note of the Local IP address, you'll need to enter it, and the port number, into Sound Byte Control.

Close this window, or at least select the rack window so it is frontmost.

Run the Sound Byte Control app on your device. It will try to connect to your copy of Sound Byte and fail, because it hasn't been configured yet. If you have an older version of Sound Byte Control that doesn't let you directly set the port number and IP address in the app, go to the bottom of this page for instructions on setting it via the Settings app on your device.

Change the IP address to match that displayed after Local in the Remote Port Settings window in Sound Byte. Change the Port number to match that set in the same window. Then tap Try Again. The app should connect to Sound Byte, and display the rack.

You can tap on a cart to start playback, or to stop it.

If you get a message saying the connection failed, you should double check the port number and IP address, then tap Try Again. Also make sure that Sound Byte is running on your computer.

It is possible that the connection could not be made due to networking issues - the two devices cannot communicate with each other. Generally, you want both the desktop computer running Sound Byte and the device Sound Byte Control to be on the same network.

One thing to consider - some computers have multiple IP addresses, due to multiple networking devices (WiFi, wired ethernet, etc). You need to be sure to enter the correct one into Sound Byte Control. This might not be the one displayed in Sound Byte, since it only displays one of them. The correct one is the one that is on the same network as your iPhone or iPad.

A few other possibilities:

Your computer and device are not on the same WiFi network
The IP address is wrong, and you're trying to communicate with the wrong computer
The IP address is correct, but the port number doesn't match that set in Sound Byte
Sound Byte is not running
You have some anti-virus/spyware/whatever software that is blocking the connection
You have something else blocking communications on that TCP port. Change from 3456 to another port.

In general, we cannot help you with solving networking issues, you need to sort that out on your own.

If you're running an older version of Sound Byte Control:

Quit Sound Byte Control, and go to the Settings app on your iPad; the icon looks like this:

Look for the settings for SoundByteCtrl, probably near the bottom and select it:

You'll see the IP address and port number that Sound Byte Control will connect to. Change them to match that from the remote port settings in Sound Byte itself. Then close the Settings.

Run Sound Byte Control again, and it should connect to Sound Byte. It will display all of the carts in the currently open Rack of Sound Byte. If not, double check the settings in both applications.

Email your comments and questions to support@blackcatsystems.com

Last modified July 11, 2014